There are quite a few things to remember when you are moving out
You must clean the property at the end of your tenancy.
In a shared house, it is therefore important that you discuss with your co-tenants how you plan to clean the house before you all leave.
If you are on an individual tenancy, you are the only person liable for the condition of your bedroom. However all occupants at the address are always equally responsible for the cleaning of the communal areas in the property including: hallways, bathrooms, lounges, cellars, yards, and kitchens.
In family houses, it is important to plan your departure to allow time to clean your property and remove all your belongings. Unipol will pass the cost of cleaning or disposing of unwanted items on to your final account.
Carpet cleaning
If you know your carpet or sofas need cleaning due to excessive dirt or an accidental spill, you can use the services of our approved contractor. Get in touch at housing@unipol.org.uk and we can make arrangements.
Damage & claiming on your insurance
If you think something needs replacing due to damage then you should inform Unipol now. This includes damage to your carpet (melting, burning or stains). Contact your Housing Management Officer, ask them for a quote for the damage or replacement, and then register a claim with Endsleigh insurance.
It is in your interest to do this now, rather than leave it to the end of your tenancy when making a claim could be more difficult.
Disposing of rubbish & waste
You must not leave old furniture, appliances or rubbish in the property at the end of your tenancy, so you need to think about how you will get rid of it.
Please remember, we will charge removal and tipping fees on to your final account if you leave unwanted items and rubbish in the property.
Think about what you are going to do with your rubbish, what needs to be thrown away and what can be recycled or given to charity. If your bins are left overflowing or back yard is left full of rubbish, we will pass the cost onto you for clearing this, so think ahead.
Here is some useful info about recycling and donating your unwanted items.
All the latest information on bins etc for your area, including a map of recycling points, can be found here.
Bills: gas, electricity, water & internet
If you are responsible for your bills, you must inform the supply companies that you are leaving, take an accurate meter reading on the day you move out, and close the account. You will then need to provide a forwarding address so they can send on the final bill.
If you do not inform your supplier and close your account, you could end up paying for the supply of the tenants moving in. If requested, Unipol have an obligation to pass on home addresses of previous occupants to supply companies.
Unipol does not forward mail or parcels. We will not collect and forward mail from a property or provide ex-tenants with keys in order to collect mail from a property. If you expect mail to be delivered you need to instruct Royal Mail to redirect your post. Redirection is a cost effective way of continuing to receive mail when you move home.
To obtain this service you can visit the Royal Mail website www.royalmail.com and fill in the online application form. Alternatively, go to any Post Office and ask for a Redirection Application Form. Redirection takes one week to set up, so be prepared in advance.
You should still inform all correspondents of your change of address before you leave.
